Google Cloud has announced it has joined hands with Comair, operator of the British Airways brand and the Kulula budget carrier in Sub-Saharan Africa.
According to a statement, the partnership will accelerate the aviation group’s digital transformation plans in line with its mission to deliver seamless travel experiences for customers and help the travel industry regain momentum.
Comair completed its infrastructure optimization plans as it migrated six labour-intensive, on-premise data centers to Google.
The migration of traditional IT infrastructure enables the airline to run key workloads that include important financial data, secure customer records, airplane navigation information, and more.
Comair is also now better positioned to build a data foundation using AI and machine learning using Google Cloud tools. In particular, Comair will be able to analyze customer data in a deeper manner, creating personalized products and services, opening up more opportunities and improving the customer experience.
Moreover, Google Cloud is supporting Comair in modernizing its legacy applications, such as its kulula.com booking application, using prominent tools like Firebase and Flutter to upgrade its functionalities and provide the scalability the airline requires.
Comair customers now turn to the Kulula application as the main channel to interact with the airline, following upgrades that have enabled more seamless booking and flight payments.
“With the customer positioned at the heart of everything the team does at Comair, we are proud to deliver the cloud infrastructure capabilities and tools that will further engrain the airline’s brand promise to be the easiest to book and pay,” said Niral Patel, Director of Google Cloud Africa.
Also commenting, Avsharn Bachoo, Chief Information Officer of Comair said: “We are delighted to have moved to Google Cloud at a time when Cloud has become the foundation that enables businesses to transform, differentiate and gain competitive advantage.”